Technology Best Practices, Part II

Affinity Plus FCU secures system access.

November 05, 2010
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A SAFE process

Affinity Plus Federal introduced its System Access for Employees (SAFE) solution in January 2010 based on internal workflow architecture developed using OnBase software from Hyland Software, Cleveland.

Subscribe to Credit Union MagazineAll SAFE requests flow from HR to IT with an automated notification of completion sent back to HR. Initial requests are highlighted in a default alert message to all IT staff.

Requests then follow a track that allocates ownership of specific segments of the process based on the type of request.

IT staff marks the completion of each segment and the system records it with a time and date stamp. A notice is sent to IT management if the process lags beyond the predefined timeline.

The process accommodates several types of requests, ranging from vendor and auditor/regulator access requests, to name or department changes, to termination. The SAFE process sets expiration criteria for temporary employees, contract employees, vendors, and auditors or regulators.

All completed SAFEs are archived and stored in Affinity Plus’ OnBase imaging system so they can be provided to regulators and auditors for review and verification.

A clean environment

The time required to complete a SAR has been reduced from days to hours, giving IT more time to tackle other projects. Verification and audit reporting is now highly visible and easily verifiable for auditors.

Policies governing access are implemented with features such as expiration of temporary access and a defined approval process. The SAFE process is modular, so it can easily evolve to meet new requirements.

SAFE requests are now completed accurately and on time to help ensure a “clean” security environment.

For employees, management, and regulators alike, that’s a SAFE process for guarding access to critical systems.

View the full entry and visit the CUNA Councils website to learn more about the CUNA Technology Council and the Best Practice Awards.

IT Project Manager

Marsha Kimes
November 16, 2010 12:02 pm
Efficiency and consistency, what a great best practice!

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