Community Service

ICU Day Webcast Panel to Focus on CU Heritage

Top CU and other cooperative executives to broadcast Oct. 21 from CU House.

October 19, 2010
KEYWORDS cheney , cooperative , crear
/ PRINT / ShareShare / Text Size +

Credit union contributions to members and communities around the world, through good times and bad, will be the focus of this year's annual International Credit Union (ICU) Day® webcast, co-sponsored by U.S. Credit Union Development Educators and World Council of Credit Unions (WOCCU).

A panel of credit union and cooperative industry dignitaries will gather this year at Credit Union House on Washington, D.C.'s Capitol Hill to discuss their collective member service heritage.

The webcast will run from 3 p.m. to 4 p.m. EDT on Oct. 21. It’s open to the public and may be accessed by registering at www.wescorp.org. The recorded program will be available for viewing on WOCCU's Web site after the broadcast.

“Credit unions in many different countries play a vital role in helping people who otherwise would lack access to basic financial services,” says Pete Crear, WOCCU president/CEO and one of the panelists. “Celebrating ICU Day each year is a reaffirmation of the value credit unions provide to members at all socio-economic levels around the world.”

In addition to Crear, this year's panel will include CUNA President/CEO Bill Cheney; Paul Hazen, president/CEO of the National Cooperative Business Association; and Mark Meyer, CEO of the Filene Research Institute.

As in past years, the program will be moderated by Paul Berry, the voice of CUNA's Home and Family Finance Radio.

While the recent economic crisis has affected institutions everywhere, the presence of credit unions has expanded locally as well as globally, with more institutions helping members in trouble.

The philosophy of cooperative service combined with a strong consumer orientation has helped both the institutions and members persevere in the face of difficult odds, making this year's ICU Day celebration noteworthy, Cheney says.

“This year's theme of ‘Local. Trusted. Serving You.’ perfectly captures what makes credit unions so appealing to consumers across the nation and around the globe,” Cheney says. “We will use the celebratory events planned for International Credit Union Day as an opportunity to deepen this understanding among our membership and within our communities.”

ICU Day has been celebrated annually on the third Thursday of October since 1948.

Post a comment to this story

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive